Cutaway home with underground sewer camera inspection in progress and visible pipe damage.

Sewer Camera Inspection: What It Reveals and When You Need One

Sewer camera inspections are non-invasive diagnostic procedures used to visually assess the condition of underground residential sewer lines. This process involves inserting a high-resolution camera scope into the pipe system, allowing plumbers to identify hidden issues such as cracks, clogs, root intrusions, and pipe misalignment without digging.

As residential plumbing systems age, problems like corrosion, debris buildup, and structural shifts become more frequent. Homeowners often notice warning signs—slow drains, foul odors, or recurring backups—before any visible damage appears. Sewer camera inspections provide a way to pinpoint the cause quickly and accurately.

This inspection method is commonly used during real estate transactions, major remodeling projects, or prior to scheduling trenchless repairs. It ensures a clear view of pipe condition and flow performance before committing to repair or replacement.

This article covers how sewer camera inspections work, what issues they reveal, and when to schedule residential plumbing services.

What Is a Sewer Camera Inspection and How Does It Work?

A sewer camera inspection is a video-based diagnostic procedure used to examine the internal condition of your wastewater drainage system. The process begins by inserting a waterproof camera head through a cleanout port—an access point that connects directly to your home’s main sewer line.

Once inside, the flexible cable carries the camera through pipe bends, joints, and long segments. The live video feed displays on an external inspection monitor, allowing technicians to identify visible issues in real time.

Modern sewer scopes feature LED lighting, pan-and-tilt lenses, and distance-tracking capabilities. These tools help locate obstructions, cracks, and structural shifts with precision—often within inches of the problem spot.

The typical inspection lasts 30 to 60 minutes and can cover up to 100 feet of pipe using high-definition footage.

When the inspection is complete, many plumbing professionals provide either a saved video file or a written report detailing any faults found.

What Problems Can a Sewer Camera Detect?

Infographic showing problems detected by a sewer camera with icons and labels.

A sewer camera inspection reveals a wide range of structural and flow-related problems inside residential sewer pipes. The camera transmits high-resolution footage that allows plumbers to pinpoint the exact location and severity of internal damage.

Common issues include:

  • Tree root intrusion: Roots enter through small cracks or joints and expand, disrupting flow and damaging pipe walls.
  • Pipe cracks: Fractures often form in older clay or cast iron pipes due to soil pressure or corrosion.
  • Offset joints: Shifting soil can displace pipe segments, causing misaligned connections that trap debris.
  • Pipe bellies: Sagging sections in the line where water and solids collect, often from poor slope or soil compaction.
  • Corrosion: Especially in cast iron pipes, where internal rust reduces diameter and weakens pipe strength.
  • Blockages: Accumulated grease, wipes, or debris can form full or partial clogs that restrict flow.

Sewer camera inspection tools measure blockage length, damage severity, and exact depth, helping diagnose problems without excavation.

When Should You Schedule a Sewer Camera Inspection?

Homeowners should consider a sewer camera inspection when early warning signs appear. These include:

  • Recurring drain clogs, especially across multiple fixtures
  • Gurgling toilets or slow-draining tubs
  • Foul odors near drains, often caused by trapped gas or sewage buildup
  • Water backing up into floor drains
  • Before buying or remodeling a home to avoid surprise repair costs

“A camera inspection is most effective either before or after a professional drain cleaning, depending on whether blockage or structural damage is suspected.”

Attributes such as drainage speed, frequency of clogs, and home age help determine whether inspection is necessary. In older neighborhoods, yearly inspections can prevent unexpected failures.

Can a Sewer Camera Inspection Be Used for Repairs?

Yes. Sewer camera inspections are a vital planning tool for repair strategies like trenchless relining, hydro jetting, or targeted excavation.

The camera shows:

  • Exact location of damage or obstruction
  • Depth of the pipe from ground level
  • Length of damaged segment
  • Type of failure (crack, root, sag, joint separation)

“Locator beacons attached to the camera allow plumbers to mark the problem area above ground with high accuracy.”

This data reduces the need for full trenching, enabling minimally invasive repairs with lower cost and shorter downtime. It also verifies pipe condition before applying pipe lining or structural patching.

What Does a Sewer Camera Inspection Not Detect?

While sewer camera inspections are effective for visual diagnostics, they have specific limitations. The camera can only detect issues visible from inside the pipe lumen.

It cannot detect:

  • Leaks outside the pipe (e.g., from loose fittings or groundwater intrusion)
  • Water quality problems like bacterial contamination or mineral content
  • Ventilation issues in vertical plumbing vents that don’t carry wastewater
  • Structural issues above or around the pipe (e.g., settling soil or slab cracks)

Camera inspections are line-of-sight tools — they cannot sense moisture behind walls or identify pipe bursts that occur outside the main sewer route.

Technicians may recommend additional tools like smoke tests, hydrostatic testing, or leak detection sensors for comprehensive diagnostics.

How Much Does a Sewer Camera Inspection Cost?

A sewer line camera inspection typically costs between $150 and $500 depending on location, pipe length, and whether the inspection is bundled with other services.

In most cases, the inspection includes:

  • A live video feed during the procedure
  • A digital recording of the inspection (USB, cloud link, or DVD)
  • A written report or verbal summary highlighting defects, blockage points, and recommendations

In San Antonio, most residential sewer inspections range from $200 to $350, with higher costs for longer pipe runs or post-clog verification.

Some plumbers offer inspections as part of a diagnostic package when combined with hydro jetting or repair estimates.

Is Sewer Camera Inspection Common in San Antonio?

Yes. Sewer camera inspections are increasingly common in San Antonio due to aging infrastructure, expansive clay soil, and dense tree-lined neighborhoods where root intrusion and pipe shifting are frequent.

Key factors increasing inspection demand:

  • Homes built before 1980 with cast iron or clay pipes
  • Foundation shifts due to dry–wet soil cycles in Central Texas
  • High tree density increasing root-related blockage risk
  • SAWS inspection compliance for certain sewer connections and remodels

“San Antonio Water System (SAWS) encourages homeowners to maintain private sewer laterals to prevent infiltration and overflow,” according to local guidelines.

Permits are not usually required for non-invasive inspections, but repair work identified through inspections must follow city code and permitting rules.

Frequently Asked Questions

Is a sewer camera inspection worth it?

Yes. A sewer camera inspection provides accurate visual diagnostics of hidden pipe issues, helping prevent costly repairs and misdiagnosed problems.

Does sewer camera inspection show leaks?

No. It detects visual damage inside the pipe, but it cannot detect external or subsurface leaks outside the pipe walls.

Can I rent a sewer camera and do it myself?

Yes, but professional inspections offer better results. DIY cameras may lack locator beacons, video clarity, or sufficient cable length.

Conclusion

Sewer camera inspections offer a non-invasive, accurate way to diagnose underground plumbing problems such as blockages, cracks, root intrusion, and pipe sagging. They help homeowners understand the internal condition of their sewer lines before costly damage occurs.

If you suspect recurring clogs, foul odors, or slow drainage, a video inspection can guide next steps. Anchor Plumbing Services offers licensed sewer line repair backed by years of residential expertise in San Antonio.

Split image showing DIY plunging vs. professional plumber using equipment to fix a clogged toilet.

How to Unclog a Toilet and When to Call a Plumber

Clogged toilets are one of the most common plumbing issues homeowners face, and they often happen when you least expect them. A simple blockage can quickly turn into a frustrating situation, especially when it disrupts your daily routine. In many cases, you can clear the clog yourself with a few effective DIY methods that do not require specialized tools. However, some blockages are too stubborn or signal deeper problems within your plumbing system.

This guide explains proven DIY methods for unclogging your toilet and helps you understand when it is time to call a licensed plumber. By the end, you will know how to handle minor issues on your own and when to rely on professional help to avoid costly damage.

What Causes Toilet Clogs?

Icons showing common causes of toilet clogs including wipes, roots, and old toilets.

Toilet clogs are caused by flushing non-flushable items, using excessive toilet paper, low-flow toilets with weak pressure, or blocked plumbing vents. Tree roots, hard water buildup, and pipe misalignment can also contribute. Prevent clogs by flushing only waste and toilet paper and scheduling regular inspections.

Excessive Toilet Paper Buildup:

Using more toilet paper than necessary can quickly block the toilet trap and restrict water flow. Even tissue labeled as “flushable” can clump together and cause clogs over time.

Flushing Non-Flushable Items:

Common items like wipes, paper towels, feminine hygiene products, or small toys can easily create obstructions. These materials do not break down like toilet paper, which causes them to get stuck in the drain or sewer line.

Sewer Line Obstructions:

Sometimes the problem extends beyond the toilet itself. Roots from nearby trees, debris buildup, or damaged pipes in your sewer line can cause recurring clogs and slower drainage.

Hard Water Mineral Buildup:

In homes with hard water, mineral deposits accumulate inside pipes over time. This reduces the pipe’s diameter, making it easier for blockages to form even with normal toilet use.

Low-Flow Toilet Inefficiency:

Older low-flow toilet models often lack the flushing power needed to clear waste effectively. As a result, clogs occur more frequently in these systems, especially when combined with other factors like paper buildup or sewer restrictions.

Toilet clogs often happen when flushing habits, plumbing issues, and water conditions combine. Older toilets are more prone to frequent blockages, while modern high-efficiency models can handle waste better but still fail if misused.

DIY Methods to Unclog a Toilet

Infographic showing four DIY toilet unclogging methods in order.

Unclogging a toilet can often be handled at home with a few simple techniques before calling a plumber. Start with basic methods and progress to more advanced tools if the blockage persists. Each method below explains what to do, why it works, and when to move to the next step.

Use a Plunger (Standard Fix)

You can clear most clogs using a high-quality flange plunger. Place the plunger over the drain opening, ensuring a tight seal. Start with a gentle first push to avoid splashing contaminated water, then create a firm up-and-down motion to generate suction. After several pushes, remove the plunger to see if the water drains properly. Repeat if needed.

Hot Water + Dish Soap Method

If plunging fails, try loosening the blockage naturally. Pour half a cup of dish soap into the toilet bowl, followed by one gallon of hot (not boiling) water. Allow the mixture to sit for 15 to 20 minutes. The soap lubricates the pipes while the hot water helps break down buildup, making it easier for the clog to pass.

Baking Soda and Vinegar Reaction

For minor blockages, this method uses a safe chemical reaction to dislodge buildup. Pour one cup of baking soda into the bowl, followed by one cup of vinegar. Let the mixture fizz for about 30 minutes before flushing with hot water. Avoid using this method if you have already used chemical drain cleaners, as combining products may release harmful fumes.

Toilet Auger (Plumbing Snake)

When deeper clogs remain, a toilet auger can reach beyond the trap to break up or hook debris. Insert the auger tip into the bowl and slowly rotate the handle, extending it into the drain. Once resistance is felt, crank gently to dislodge the blockage. Be cautious to avoid scratching the porcelain surface. This tool works best when standard plunging and household solutions fail.

Warning Signs You Should Call a Plumber

While DIY fixes can handle many clogs, some situations require professional intervention. Watch for these signs to avoid worsening the problem:

  • Frequent clogs: May indicate a partial sewer line blockage that DIY methods cannot resolve.
  • Water backing up into other drains: Suggests a deeper obstruction affecting multiple fixtures.
  • Unpleasant odors: Could mean a hidden leak or trapped sewer gas requiring inspection.
  • Repeated toilet overflows: Signals a stubborn or severe blockage that needs professional tools.
  • Gurgling sounds in sinks or showers: Often linked to a main sewer line issue.

Persistent clogs may indicate a bigger problem within the plumbing system. Backflow from other drains often signals an obstruction beyond the toilet, which a licensed plumber can diagnose and repair safely.

How Plumbers Professionally Fix Stubborn Toilet Clogs

Licensed plumbers use advanced tools and techniques to resolve toilet clogs that DIY methods cannot handle. These solutions target deeper blockages, restore proper flow, and prevent long-term damage.

Hydro-Jetting for Severe Blockages:

Hydro-jetting uses high-pressure water streams to clear buildup, grease, and obstructions from inside the pipes. This method is highly effective for stubborn clogs and is safer for the plumbing system compared to harsh chemicals.

Camera Inspection for Accurate Diagnosis:

Plumbers often use pipe scope cameras to pinpoint the exact cause and location of the clog. This allows for targeted repairs while avoiding unnecessary digging or dismantling.

Power Augers and Professional Sewer Snakes

For deep clogs beyond the toilet trap, plumbers use motorized augers designed to break through dense blockages. These tools reach much farther than standard DIY snakes and minimize the risk of pipe damage.

Same-Day Removal for Emergency Backups

Professional plumbers can provide same-day solutions for severe or recurring clogs. With specialized equipment, they quickly diagnose and resolve complex blockages to restore normal toilet function.

Preventing Future Toilet Clogs

You can reduce future clogs by adopting simple habits and regular maintenance practices. Preventive steps help protect your plumbing system and avoid costly repairs.

  • Be Mindful of What You Flush: Avoid flushing wipes, hygiene products, grease, and other non-flushable items, even if they are labeled “septic-safe.” Stick to toilet paper only to reduce the risk of blockages.
  • Use Less Toilet Paper: Excessive toilet paper is one of the most common causes of clogs. Using smaller amounts and flushing more frequently can keep the trap and drain line clear.
  • Upgrade to a High-Pressure Flush Toilet: Older low-flow toilets often fail to push waste effectively, leading to frequent blockages. Installing a modern high-efficiency model can reduce recurring issues.
  • Schedule Routine Drain Maintenance: Professional drain cleaning once or twice a year can help remove buildup before it turns into a clog. Regular maintenance ensures the toilet and sewer lines remain in top condition.

Frequently Asked Questions

Can I use Drano in my toilet?

It’s not recommended because chemical drain cleaners like Drano can damage your toilet’s pipes, rubber seals, and internal components. Instead, use safer DIY methods or call a professional for persistent clogs.

How long should I plunge before calling a plumber?

If plunging does not clear the blockage within 10 to 15 minutes, it may indicate a deeper clog in the drain or sewer line. At this point, it is best to contact a licensed plumber.

Why does my toilet clog repeatedly?

Frequent toilet clogs often suggest a more serious issue, such as buildup inside the sewer line, improper flushing habits, or underlying plumbing problems. A professional inspection can help identify and resolve the root cause.

Conclusion

Clogged toilets are frustrating, but the right approach can save you time, stress, and unnecessary repairs. While DIY fixes like plunging, dish soap, or a toilet auger can handle minor clogs, persistent or recurring issues require professional attention to avoid further damage.

If your toilet clogs won’t budge or you notice frequent backups, Anchor Plumbing Services is here to help. Our licensed technicians use advanced tools, including camera inspections and powerful Hydro Jetting Services to clear even the toughest blockages—restoring your plumbing quickly and reliably.

house

Stay Safe From Gas Leaks

How to Identify and Respond to Dangerous Gas Line Leaks

While you may consider your home the safest place, hazards may still lurk. A gas line leak is one of them. A gas leak inside the home can result in fires, explosions, and other problems that can put family members at risk. 

To prevent these problems and stay safe, homeowners must be able to spot the signs of a gas line leak as soon as possible and know how to respond. In this blog post, Helotes, TX, plumbers explain the risks gas leaks can cause, common symptoms of leaks, and the steps households should take if they occur. 

Gas Leak Dangers

dizzy Natural gas leaks can pose serious risks to your household’s health and safety. Here are some of the most common dangers associated with gas leaks inside the home: 
  • Carbon monoxide poisoning: Carbon monoxide is a colorless, odorless gas that can be fatal.
  • Explosions: Gas leaks can lead to explosions if a spark or flame ignites the gas.
  • Property damage: Gas leaks can damage homes and belongings.

These dangers damage property and harm the health and safety of the household. If homeowners suspect a gas leak at their house or on their property, they should evacuate immediately and contact their local gas company or emergency services.

Signs of a Gas Leak

bad smell There are numerous symptoms of gas leaks that homeowners should be aware of. The sooner property owners can identify gas pipe leaks, the faster they can schedule professional services to repair the leak and restore safety to their house.

If you smell a strong odor like rotten eggs, hear a hissing sound, or notice dead grass or dying plants near your home, there could be a gas leak on your property. Additionally, if most family members experience headaches, dizziness, or nausea, it could be a sign of carbon monoxide poisoning, which is often caused by gas leaks.

Homeowners must take these signs seriously and immediately contact emergency services if they suspect a gas leak in their property. Waiting until the next day to call the local gas company can worsen the situation, and it could be too late to save your property. 

How to Respond to a Gas Leak

Homeowners who suspect a gas leak must follow key steps to protect their household and stay safe. Plumbers recommend that property owners should follow this process:

  • Evacuate your home: Leave the area immediately and avoid using any electronic devices, including their phones.
  • Call the gas company: Contact the local gas company or emergency services to report the leak.
  • Do not attempt gas leak repairs: Property owners should not try to repair the leak themselves. It is a dangerous job that should be left to professionals.
  • Stay away: Do not re-enter the home until the gas company has declared it safe.

Homeowners must remember that gas leaks can be dangerous and even deadly. They should take these steps seriously and immediately call their trusted local professionals. 

About Anchor Plumbing Services

The experts at Anchor Plumbing are the plumbing pros San Antonio homeowners can count on to repair their plumbing systems. They provide flat-rate pricing, same-day services, and guarantee satisfaction. Call them today for gas line leaks in Helotes, TX.

What is a Water Softener?

By [company_name]

A water softening system is a small, yet effective, system. It reduces the mineral count in water to prevent scale buildup which, over time, damages plumbing and appliances.

But, what is a water softener? How does it work? And is it really worth the investment? When you consider it will work hard to protect major investments – like your dishwasher and washing machine – we think it pays for itself in huge dividends.

Let’s explore the ins and outs of these systems, their benefits, and proper maintenance.

What is a Water Softener?

A water softener system treats what’s known as “hard water.” Hard water has high mineral content that, over time, causes scaling and damage to pipes and appliances.

Some of those minerals include calcium and magnesium. You might’ve seen this type of buildup before. It has a chalky, white consistency that’s difficult to remove from glassware, utensils, pots, pans, faucets, and sinks.

The best water softener will easily remove buildup by exchanging mineral ions for sodium ions. It breaks up some of those damaging minerals and prevents the buildup of scale.

There are three main parts to a water softening system.

1. Resin Tank

This is a tall tank where the softening takes place. At the base, there’s a bed of microbeads, resin, and sodium ions. The sodium ions work hard to break up some of the harmful minerals.

2. Head Valve

Next, there’s an ahead (or control) valve that sits atop the resin tank. These is considered the “brains” of the operation. It controls the water flow direction and rate, putting the system through various cycles.

3. Brine Tank

As you shop for the right system, you’ll also notice a shorter tank. This is the brine tank; it’s where the salt is stored. Some tanks can hold up to 300 pounds of salt or more.

There are other important components, like the valve motor, flow meter, riser tube, and fill tube. But, these three are the heavy hitters in any given system.

Benefits of Water Softeners

A water softener system can have positive benefits on your hair, skin, clothes, and dishes. That’s a lot of territories for one small system to cover.

Also, remember that water with a lot of buildup or sediment from too many minerals can clog pipes and ruin appliances over time. Let’s explore each of these benefits.

1. Hair and Skin

A water softener will allow you to see tangible differences in your hair and skin post-shower. It won’t feel so dry because, with the water softener salt, the water won’t strip away all the natural oils in your hair and skin.

Beyond dryness, hard water can also cause skin irritations and rashes for some people.

2. Clothes

Likewise, your clothes will come out of the wash a little softer. You’ll feel all the materials in your shirts, t-shirts, jeans, and other articles of clothing are now much softer to the touch.

3. Dishes

With those hard minerals removed before the water even sprays your dishes, you’re also going to enjoy cleaner, streak-free dishes.

4. Pipes and Drains

We’ve said this before, but it’s worth reiterating. A water softener will save your pipes because it prevents some of that harmful build-up.

Over time, too much residue can cause major damage to your plumbing. It can also reduce the efficacy of your favorite showerhead.

5. Appliances

Of course, if all that hard water isn’t making its way through the pipes and into your appliances, then water softeners will also work to save your dishwashers and washing machines.

Hard water affects the performance of these machines and drastically reduces their lifespan. Dishwashers and washing machines are costly to replace and, without question, two of our most valuable appliances in the house.

How to Choose the Right Water Softener

The size and type of your water softener depend on how many people are in your household. Monitor your water levels for a few days because what you’ll want to do is multiply the number of people in your house by the number of gallons your household uses every day.

On average, people use about 80 gallons of water per day. So, if you have a family of five, then you’re looking at 400 gallons of water per day.

You’ll multiply that number by the grains of hardness in your water. Let’s say the hardness of your water is 10 grams per gallon. Then, 400 x 10 = 4,000 grains. This tells you how many grains need to be removed on a daily basis.

As you begin to research water softeners, you’ll see manufacturers mostly post units of 24,000, 32,000, 48,000, and 64,000 grains.

With the example above, your daily water requirements are 4,000. So, you will need a water softening system with a capacity for 28,000 grains because 4,000 x 7 = 28.000. To be safe, you’d opt for a system with 32,000 grains.

Maintaining Your Water Softener

Water softening systems are wonderfully low-maintenance. When you first have one, you’ll have to enter your water hardness level and regenerate timing parameters.

After that, the main requirement is refilling the salt. But, aside from these small tasks, they mostly just hum along quietly and do their job.

As you conduct your research, you’ll see there are three different types of water softener salt: evaporated, rock, and solar. We like evaporated salt because it’s the purest form of salt at 99.99% sodium chloride.

But, solar salt is also quite soluble. Rock salt tends to be the least soluble of all. It’s known to leave a lot of residue in the tank. But, it’s also the most affordable option.

Improve Your Water Today

Water softeners are a wonderfully simplistic system that carries out some deeply scientific machinations.

What you’re left with is protected appliances, softer skin, and softer clothing. If you live in the greater San Antonio, Boerne, or New Braunfels area, we can get you set up with your own water softening system.

We’ll help you answer all those questions about grain levels and salts. Feel free to schedule your service today and we’ll look forward to meeting you!

Plumber’s Mother on a Plumber’s Journey

So, it’s been three years since my son Paul started [company_name]. Tons has happened and I retired last year from 41 years of civil service to help him full time. I’ve learned so much that I could write every day now. It was hard to decide where to start but I’ll start by telling you what it takes to be a plumber in the State of Texas.

These guys are awesome – because they have to be. You let them into your homes, and you trust them with the health and safety of your family.

In Texas, plumbing is regulated by the Texas State Board of Plumbing Examiners (TSBPE). These folks set the standards by which a person becomes a licensed plumber and that means some aspiring plumbers don’t make the grade.

First, a person must apply to the TSPBE to get an Apprentice License. While this is the easiest license to obtain, there are still very strict rules about any serious criminal activity which could result in not getting a license. At [company_name] we take your safety seriously and make sure our plumbers meet this standard.

With an Apprentice License, they work under the supervision of a Master Plumber learning their trade. It will take 4000 hours of on-the-job work and specific training courses approved by the TSPBE before they can apply to take a test for a Tradesman License. When an apprentice is ready, the TSPBE will schedule them for a written and hands-on test in Austin. As evident by our staff returning from taking the tests with short nails, the test is a real nail biter! Once an apprentice passes the test, they become a licensed Plumber in the State of Texas and must be renewed each year.

We just went through this with my grandson Dakota. It was worse than studying for the SATs and even Dakota’s Tradesman License Celebration attended an extra prep class. On top of the pressures of preparing for the test, he had the added pressure of trying not to disappoint his Dad even though we told him “no pressure” or “just do your best”—it is just the way he works, always trying his best. His father and I were online with TSBPE refreshing the screen every 30 seconds to see if he passed his test. We go through this again next summer with the other grandson! Oh yeah, he passed – the video taken of that moment is awesome–you can laugh out loud for real as I did! This is better than that baby-in-the-bathtub picture parents keep for teenage bribery.

Tradesman Plumbers continue their progression to the next level by working another 4000 hours on the job before they can apply for their Journeyman license. It’s a “rinse and repeat” of the above scenario. Take the required courses, apply, test in Austin, and pray it all goes well.

A Journeyman must hold that license for 4 years before applying for a Master Plumber License. The tests get progressively harder and fewer and fewer folks make it to the next level, but once you become a Master Plumber, you have reached the pinnacle of your trade that from now on is further honed only through work experience and high work ethic.

A Master Plumber can also start their own business which requires yet another specialized course to get a Responsible Master Plumber License.

With each level up it is cause for a great celebration with coworkers and within the greater plumbing community because they all know how hard it was to achieve those dreams.

As a homeowner or customer, you can ask to see their plumber’s license. You can also go online to TSBPE and find your plumber’s license.

The sitcoms have not been kind to this honorable trade and many a joke has been made at a plumber’s expense. Mike Rowe, a strong advocate for the trades and host of “Dirty Jobs” laments that “If you see a plumber on TV, he’s going to be 300 pounds with a giant butt crack”. We laugh all the same, but the day you realize you need a plumber it’s no longer a joke and we all experienced that relief when we heard those words that “we’re on our way to you” from the plumber you just called for that huge leak. In any event, I just thought you should know that these guys didn’t just learn how to turn a wrench but worked and studied hard to be the best they can be at what they do. They are trained professionals.

As I was sharing with Paul what I had written here, he told me that more and more, they have to “break down a wall” of distrust with new customers caused by past experiences with disreputable companies that resulted in a bad impression of plumbers and the trades in general. Clearly, licensing and training are not the only element that makes a plumber successful, but also fully standing behind any work done and making sure a customer is always satisfied are steps in the right direction.

Rest assured that the State of Texas and the awesome team at [company_name] has your back with trained and licensed plumbers you can trust and depend on to fix any plumbing problem.

The Plumber’s Mother

Yvette

“We have this hope as an Anchor for the soul” Hebrews 6:19

The Plumber’s Mother on Toilet Paper

By Yvette Arguijo

Hi, my name is Yvette and my son Paul is the owner of [company_name]. Here’s my attempt at sharing the plumbing wisdom I learned from my son. Since this is the first one, it is rather long.

Paul began as an apprentice plumber 19 years ago, and I’ve watched with great pride as his hard work and knack for plumbing earned him the respect of his peers and a well-deserved Master Plumber’s license. Along that sometimes-hard-fought road, being a plumber’s mother was not always easy but worth the journey. Along those lines, I thought I would share some of that journey and experiences with the [company_name] friends and family who might benefit and maybe enjoy a story or two about their favorite plumber.

A few years ago, Paul was at my house and noticed my thick, plush, soft, double-quilted toilet paper in all the bathrooms. His plumber’s Spidey-sense kicked in and he proclaimed that I was using the wrong toilet paper! Now, one thing we all just take for granted and never give a second thought is that there might be something wrong with the kind of toilet paper we prefer. Having your own kid call you out on it didn’t make it better, but did drive me to ask exactly what toilet paper should I be using? His short answer back was “Angel Soft,” to which he added that it dissolves quickly and helps prevent clogs in the pipes. He said that folks using the wrong toilet paper kept him very busy. My well-thought-out response was that my pipes were fine, and even if they did clog, my son was a Plumber. Bazinga!

Discussion over, but I quickly went to my Amazon Prime account and now there is a case of Angel Soft delivered to my door on a regular basis. Nothing more was said, but as time went by, doubts began to creep back into my mind. So, I logged into my Consumer Reports account (they know everything about everything) and oh my gosh, they didn’t even mention Angel Soft—things were not looking good for my ace plumber!

More research was in order. For these answers, I turned to the oracle—Google, to which an amazing 73,700,000 results came back in less than a second using just “Toilet Paper” as the search filter! One consumer even did an experiment dissolving different toilet paper brands in glasses to see which one would work best. As it turned out, some brands were equivalent to a million thread count Egyptian cotton cloth and wouldn’t have dissolved in a century or so. Folks using that kind of toilet paper had better also have a Plumber in the family! As I continued to read through many various blogs and articles, I had to admit that Paul was right (don’t tell him). I think some of those brands must have also read the same posts because as I clicked through the toilet paper information, many advertised “fast dissolving”. Before you take those claims at face value, do your own research!

I was still having some lingering doubts as to the magnitude of the problem—you flush, it goes down, end of the story, right? Wrong. Toilet paper that doesn’t dissolve quickly can get stuck in pipes. Especially cast iron pipes with nicks or sharp edges in the walls. Maybe a root from a nearby tree has found a weak point in your pipe or septic system. As slow-dissolving toilet paper gets caught in the pipe, it stays there and gathers more… uh, “stuff”. Eventually, as the pipe becomes fully clogged, that “stuff” you hoped was going DOWN begins to come back UP.

Unfortunately, water-friendly low-flow toilets don’t always have the power to flush everything completely out of the drains, where it hangs out and builds up enough to start catching all the other “stuff” coming down. Over the years, the “stuff” we flush has come to include those “flushable” wipes we love so much because they make us feel so clean. Well, they flush alright–right down to meet up with the non-dissolving toilet paper and now you have a real “stuff” fiesta going on in your pipes. These neat little conveniences were maligned by plumbers everywhere, and they recommended bagging and tossing these flushable wipes in a trash can–so what’s the point of “flushable”? Consumer Reports stated some of them took up to a week to dissolve!

So after reading all this, I had to wonder what the warning signs were for a clogged pipe that is about to turn your life upside down. Slow running drains or gurgling in a drain after you flush or wash clothes can be a sign your pipes aren’t clear and they’re telling you something bad might happen… soon. At this point I needed to use one of my lifelines—it was now time to ask a professional. So I asked Paul what would happen if the main pipe started to clog—would I get some warning? He said that warning signs happened sometimes and confirmed that gurgling noise could be an indicator, but then dropped the bomb–sometimes, they just backup with NO warning at all! It really just depends on the amount of water that hits the blockage, i.e. with small amounts you might get some gurgling, but large amounts from a water softener recycle can hit the clog, and boom, your day just got a lot harder. Did I mention that these things always seem to happen after hours or on the weekend?

I Know There’s Nothing More Personal Than Your Own Favorite Toilet Paper…
I’m not advocating that you must use Angel Soft (this is not a paid advertisement). Consumer Reports mentioned several brands that passed their dissolving tests, such as Walmart’s White Cloud Brand and Scott Brand. It’s easy to test your own toilet paper too. Just put a couple of sheets in a glass of water, stir, and wait. You’ll know. Surprisingly, the reports also said that just because it’s environmentally “Green” paper doesn’t automatically make it quick-dissolving. I know there’s nothing more personal than your own favorite toilet paper, but I just wanted to let you know that there may be some risk to what you flush down your pipes. I had never given it any thought before Paul made me aware of those risks, and now I understand more about toilet paper than I ever really wanted to know.

For me, I’m sticking with Angel Soft–because parents should let their kids win one every now and then. This was an easy one!

So, here’s the mother part of this story that’s not related to toilet paper. I told my sons as they grew up what my mom told me: “I don’t care if you grow up to be a ditch digger, just be the best ditch digger you can be”. In other words, be people of good character. I started to question that wisdom when my son left college at 18 to be a plumber, thinking that this was one that I needed to file under “Things Mom Was WRONG about”. But as the years went by, it turns out Mom was right all along. Folks, take the character over the career any day. It really was good advice then and is still good advice today. And if your kids grow up to be the best plumber or ditch digger AND a person of good character, well, it doesn’t get any better than that. So, I will always be the head cheerleader for the [company_name] team. Thankfully, many of you have joined the pep squad and for that, we are eternally grateful and wish you many blessings and clog-free drains. But seriously, call us if they do!

I’m so proud of the [company_name] team. Stay tuned, I have plenty more plumber stories to share!

Be well and have hope.

Yvette

A Plumber’s Mom

We have this hope as an anchor for the soul, Hebrews 6:19